📍 7832 Santa Monica Blvd, West Hollywood, CA 90046  |  Lic. No. FD-1326

Privacy Policy

Last Updated: June 26, 2026

Chevra Kadisha Mortuary ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website or contact our office.

Information We Collect

When you contact us through our website, by phone, or in person, we may collect personal information such as your name, phone number, email address, mailing address, and any details you provide regarding funeral or cemetery arrangements.

We also collect limited technical information automatically when you visit our website, including your IP address, browser type, device information, referring website, and pages visited. This information is used solely to maintain and improve the website and is not used to identify you personally.

We strive to collect only the personal information reasonably necessary to provide our services.

How We Use Your Information

We use the information you provide to respond to inquiries, coordinate mortuary and cemetery services, process pre-need arrangements, and communicate with you regarding your account or services. We do not sell your personal information to third parties.

SMS & Text Communications

If you opt in to receive text messages from us, your phone number and SMS consent are used solely to communicate with you regarding your inquiry or services. SMS consent is not shared with third parties or affiliates for marketing purposes. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact our office directly.

Your Rights Under California Law (CCPA/CPRA)

If you are a California resident, you have the following rights regarding your personal information:

  • Right to Know — You may request that we disclose the categories and specific pieces of personal information we have collected about you.
  • Right to Delete — You may request that we delete personal information we have collected from you, subject to certain legal exceptions.
  • Right to Correct — You may request correction of inaccurate personal information we maintain about you.

To submit a verified privacy request, please contact us at office.chevrakadisha@gmail.com. We will respond to your request within the time required by applicable California law.

Data Retention

We retain personal information only as long as needed to fulfill the purposes described in this policy, or as required by law for compliance, dispute resolution, or recordkeeping.

How We Share Your Information

We do not sell your personal information. We may share your information with trusted third-party service providers solely for the purpose of operating our website and delivering our services, including:

  • Form processing: We use Formspree to receive and transmit contact and inquiry forms submitted through our website.
  • Document signing: We use Adobe Acrobat Sign to facilitate electronic signing of release and vital statistics forms.
  • Payment processing: When payment is accepted online, your payment information is transmitted directly to Authorize.Net, our third-party payment processor. Authorize.Net's privacy policy governs the handling of your payment information. Chevra Kadisha Mortuary does not store your payment card details.
  • Calendar services: Our Yahrzeit date calculator uses Hebcal, a third-party service, to calculate Hebrew calendar dates.

These service providers are permitted to use your information only as necessary to provide services to us and are required to maintain the confidentiality of your information.

Cookies and Tracking Technologies

Our website uses Google Fonts, a service provided by Google LLC, which may set cookies or collect certain technical information such as your IP address and browser type when you visit our site. We do not use advertising cookies, tracking pixels, or analytics services that identify you personally. By using our website, you consent to the limited use of cookies as described above. Most browsers allow you to control or disable cookies through your browser settings.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately at office.chevrakadisha@gmail.com.

Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information promptly. If you believe we may have collected information from a child under 13, please contact us at office.chevrakadisha@gmail.com.

Do Not Sell or Share My Personal Information

Chevra Kadisha Mortuary does not sell, rent, or share your personal information with third parties for cross-context behavioral advertising or any other commercial purpose unrelated to the services we provide. California residents may submit a request to confirm this or to exercise any of the rights described in the California Law section above by contacting us at office.chevrakadisha@gmail.com.

Non-Discrimination

We will not discriminate against you for exercising any of your privacy rights under California law. We will not deny you services, charge you different prices, provide a different level of service, or suggest that you will receive different treatment because you exercised a right under the CCPA/CPRA.

Payment Information

When you make a payment for our services, your payment card information is transmitted directly and securely to Authorize.Net, our third-party payment processor. Chevra Kadisha Mortuary does not store, retain, or have access to your full credit card number, CVV, or other sensitive payment card details. Authorize.Net maintains its own privacy and security practices governing your payment information, available at authorize.net/about-us/privacy.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Your continued use of our services signifies your acceptance of those changes.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

office.chevrakadisha@gmail.com

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